Medical Front Office - Patient Service Specialist

Select Medical • Johnstown, PA

12d • Onsite

About The Position

The Patient Service Specialist works at the front desk of an outpatient physical therapy center in Johnstown, Pennsylvania. The role manages both patient-facing service and business operations, helping patients have an exceptional experience from arrival through checkout. The position is per diem, with hours that vary Monday through Friday, and pays $15.00 per hour.

Requirements

• High school diploma or GED.
• One year of outpatient experience.
• Insurance verification experience.

Nice To Haves

• Healthcare experience.

Responsibilities

• Greet and register patients and explain what to expect during their visit.
• Provide information about patients’ next appointments during checkout.
• Schedule appointments in person and by phone.
• Communicate with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect patient co-pays.
• Manage payer approvals.
• Conduct insurance authorizations and verifications.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED