Medical Front Office - Patient Service Specialist
Select Medical•Long Beach, CA
•Onsite
About The Position
The Patient Service Specialist manages both the patient-facing and business responsibilities at an outpatient physical therapy center. This role helps create an exceptional experience from the front desk by greeting and registering patients, explaining what to expect during their visit, and sharing information about their next appointment. The position is full-time, weekdays Monday through Friday, at the Long Beach, California location. Compensation is $23.00–$24.00 per hour. Benefits listed apply to full-time employees working 32 or more hours per week.
Requirements
- High school diploma or GED.
Nice To Haves
- One year of front desk experience.
- Bilingual English and Spanish speaking ability.
Responsibilities
- Greet and register patients and explain what to expect during their visit.
- Provide patients with information about their next appointment when they check out.
- Schedule patient appointments in person and by phone.
- Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays.
- Manage payer approvals and conduct insurance authorizations and verifications.
Benefits
- Mentorship and orientation programs.
- Generous paid time off.
- Medical and prescription coverage options.
- Health, vision, and dental plan offerings.
- Company-matching 401(k) retirement plan.
- Life and disability protection.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
