Medical Front Office - Patient Service Specialist

Select Physical Therapy • Englewood, CO

7d • $19 - $20 • Onsite

About The Position

The Patient Service Specialist works at the front desk of an outpatient physical therapy center and manages both the patient-facing and business operations of the center. The role helps create an exceptional patient experience by supporting patients before, during, and after their visits.

Requirements

• High school diploma or GED.

Nice To Haves

• One year of front desk experience.
• Healthcare experience.

Responsibilities

• Greet and register patients, explain what to expect during their visit, and provide information about their next appointment at checkout.
• Schedule patient appointments in person and by phone.
• Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect patient co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Benefits

• Mentorship and orientation programs.
• Generous paid time off.
• Medical, prescription, health, vision, and dental plan offerings.
• Company-matching 401(k) retirement plan.
• Life and disability protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED