Medical Front Office - Patient Service Specialist

Select Medical • Chicago, IL

5d

About The Position

The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center at 2569 W Fullerton Ave, Chicago, IL 60647. The role helps create an exceptional patient experience from the front desk, including welcoming patients, explaining what to expect during visits, scheduling appointments, and assisting with checkout. This is a part-time position, Monday through Friday, with 1–2 evenings per week. Compensation is $18.50–$20.50 per hour, depending on experience.

Requirements

• High school diploma or GED.

Nice To Haves

• One year of front desk experience.
• Healthcare experience.

Responsibilities

• Greet and register patients and explain what to expect during their visit.
• Provide patients with information about their next appointment during checkout.
• Schedule patient appointments in person and by phone.
• Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
• Collect patient co-pays.
• Manage payer approvals.
• Conduct insurance authorizations and verifications.

Benefits

• Part-time employees are eligible for a 401(k) after reaching 1,000 hours within their first anniversary or subsequent calendar year.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED