Medical Front Office - Patient Service Specialist

Select Medical•Sunrise, FL
•Onsite

About The Position

The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center in Sunrise, Florida. The role helps ensure patients have an exceptional experience from the front desk, including during check-in and checkout. This is a PRN/per-diem position with a variable Monday–Friday schedule. Compensation is $16–$18 per hour, depending on experience. The employer describes benefits as supporting employees’ and family members’ financial, work/life, and emotional well-being. PRN/part-time employees may be eligible for a 401(k) after reaching 1,000 hours within their first anniversary or a subsequent calendar year.

Requirements

  • High school diploma or GED.
  • One year of medical office experience.
  • One year of front desk experience.

Nice To Haves

  • Health care experience.
  • Bilingual ability.

Responsibilities

  • Greet and register patients and explain what to expect during their visit.
  • Provide information about patients’ next appointments during checkout.
  • Schedule patient appointments in person and by phone.
  • Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
  • Collect patient co-pays.
  • Manage payer approvals.
  • Conduct insurance authorizations and verifications.

Benefits

  • 401(k) eligibility for PRN/part-time positions after reaching 1,000 hours within the first anniversary or a subsequent calendar year.
  • Benefits supporting financial, work/life, and emotional well-being of employees and their family members.
  • Internal movement opportunities across 1,900 centers in 39 states.
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