Medical Front Office - Patient Service Specialist
Select Medical•Upland, CA
•Onsite
About The Position
The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center. The role helps provide patients with an exceptional experience from the front desk, including information about their visit and next appointment. The position is full-time at the Upland, California location, with a weekday schedule of Monday through Friday, 7:00 a.m. to 4:00 p.m. Compensation is $23.00–$24.00 per hour. Benefits listed are for full-time employees working 32 or more hours per week.
Requirements
- High school diploma or GED.
- Insurance verification experience.
- One year of medical office experience.
Nice To Haves
- One year of front desk experience.
Responsibilities
- Greet and register patients and explain what to expect during their visit.
- Provide information about patients’ next appointments during checkout.
- Schedule patient appointments in person and by phone.
- Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays.
- Manage payer approvals and conduct insurance authorizations and verifications.
Benefits
- Mentorship and orientation programs.
- Generous paid time off.
- Medical and prescription coverage options.
- Health, vision, and dental plan offerings.
- Company-matching 401(k) retirement plan.
- Life and disability protection.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
