Medical Front Office - Patient Service Specialist
RUSH Kids Pediatric Therapy•Chicago, IL
•$18 - $21•Onsite
About The Position
The Patient Service Specialist manages both the patient-facing and business operations of an outpatient physical therapy center in Chicago. The role helps provide patients with an exceptional experience beginning at the front desk, including during check-in and check-out.
Requirements
- High school diploma or GED.
- At least 1 year of front desk experience.
- At least 1 year of medical office experience.
Nice To Haves
- Insurance verification experience.
Responsibilities
- Greet and register patients, explain what to expect during their visit, and provide information about their next appointment at check-out.
- Schedule patient appointments in person and by phone.
- Communicate regularly with attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
- Collect patient co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
Benefits
- Part-time employees are eligible for a 401(k) after reaching 1,000 hours within their first anniversary or a subsequent calendar year.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
