Patient Service Representative

Frontier Dermatology Staff Careers • Mill Creek, WA

4d • $20 - $26

About The Position

Frontier Dermatology is seeking a Patient Service Representative to provide customer service at the front desk of its dermatology practice. The role is the first and last point of contact for patients and supports the practice’s operations and patient care. The position is based in Mill Creek, with travel to Everett as needed, and follows a typical Monday–Friday schedule from 8:30 a.m. to 5:30 p.m. The hourly wage range is $20.00–$26.00, depending on factors including work experience, transferable skills, business needs, and geographic market availability.

The successful candidate will be comfortable working in a fast-paced environment, supporting multiple providers, and using a variety of computer programs. Frontier Dermatology describes its mission as being the premier destination of care and experience for patients, providers, and teammates, with core values of Community, Accountability, Respect, Empathy, Integrity, and Service Excellence.

Requirements

• High school diploma or GED, or 1–3 months of related healthcare experience.
• Comfort working in a fast-paced environment.
• Exceptional customer service skills.
• Highly organized and detail-oriented.
• Comfort working with a variety of computer programs.

Nice To Haves

• Receptionist experience in a medical office environment.
• Graduation from a healthcare training program.

Responsibilities

• Check in patients for multiple providers.
• Schedule appointments.
• Verify insurance.
• Collect copayments.
• Handle daily deposits.
• Provide exceptional customer service at the front desk.

Benefits

• Medical, dental, and vision insurance, with HSA and FSA options.
• 401(k) with employer matching up to 4%.
• Employer-paid and voluntary life insurance options.
• Eight paid holidays per year.
• Tiered PTO accrual of 80–200 hours annually.
• Complimentary parking.
• Voluntary pet insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED