Patient Service Representative

Dental Care Alliance • Pawling, NY

17d

About The Position

Nevid Dental is seeking a Patient Service Representative in Pawling, New York, to join its clinical team. The role provides patient care and service in a team-based environment at a practice focused on personalized care, patient comfort, and advanced dental treatments.

The position is full-time, Tuesday through Saturday, with pay of $21–$25 per hour. The employee will support patients and the practice’s front-office operations, including greeting patients, handling calls, managing appointments, processing account charges and payments, and maintaining the waiting area.

Requirements

• Experience working in a dental, medical, or other healthcare office is required.
• Experience answering telephones.
• Exceptional customer service skills.

Nice To Haves

• Knowledge of HMO and PPO insurance plans.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival and dismissal.
• Respond to patient questions and concerns in accordance with policies.
• Answer telephones.
• Schedule appointments and maintain the appointment book.
• Confirm appointments.
• Follow up on no-shows and appointment cancellations.
• Register patients on the sign-in sheet.
• Post charges and payments to patient accounts.
• Check voicemail daily.
• Maintain a clean and friendly waiting area for patients.

Benefits

• Health insurance with individual and family coverage.
• Dental insurance with individual and family coverage.
• Vision insurance with individual and family coverage.
• Life insurance.
• Disability benefits.
• 401(k) plan.
• Team-oriented work environment with access to modern dental technology.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed