Patient Service Representative

Dental Care Alliance • Village of Pawling, NY

19d • $21 - $25

About The Position

Nevid Dental is seeking a Patient Service Representative in Pawling, New York, to join its clinical team. The role provides a high level of patient care and satisfaction in a team-based environment. The practice provides comprehensive, personalized dental care in a welcoming environment, prioritizing patient comfort and advanced treatments for oral health. The schedule is full-time, Tuesday through Saturday, and pay is $21–$25 per hour.

Requirements

• Experience working in a dental, medical, or other health-care office is required.
• Experience answering telephones.
• Exceptional customer service skills.

Nice To Haves

• Knowledge of insurance plans, including HMO and PPO, is a plus.

Responsibilities

• Acknowledge, smile, and greet patients upon arrival and dismissal.
• Respond to patient questions and concerns according to policies.
• Answer telephones.
• Schedule appointments and maintain the appointment book.
• Confirm appointments and follow up on no-shows and cancellations.
• Register patients on the sign-in sheet.
• Post charges and payments to patient accounts.
• Check voicemail daily.
• Maintain a clean and friendly waiting area for patients.

Benefits

• Health insurance with individual and family coverage
• Dental insurance with individual and family coverage
• Vision insurance with individual and family coverage
• Life insurance
• Disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed