Patient Service Representative

Deborah Heart and Lung Center•Browns Mills, NJ

About The Position

The Department of Pediatric Cardiology is seeking an organized Patient Service Representative. The role requires experience in a physician office and/or healthcare setting, patient scheduling, and knowledge of insurance referral requirements and authorization processes. The representative must be able to multitask and provide excellent customer service, communication, and computer skills, including familiarity with an electronic medical system. This is a full-time position for 80 hours per pay period. The minimum starting rate is $18.20. Base pay may take into account recent relevant experience, education, credentials, and internal equity. Benefits are available to team members in regularly budgeted positions of at least 30 hours per week.

Requirements

1–2 years of experience in a physician office and/or healthcare setting.
1–2 years of patient scheduling experience.
Ability to multitask.
Excellent customer service and communication skills.
Computer skills, including knowledge of an electronic medical system.
Knowledge of insurance referral requirements and securing authorizations.
High school diploma, GED, or equivalent required.
Medical terminology and anatomy/physiology coursework, or working knowledge of these subjects.
Excellent PC skills, including advanced knowledge of Word, Excel, Outlook, PowerPoint, and Access.

Nice To Haves

Documentation of continuing education courses.
Knowledge of Meditech; preferred but not required.
Bilingual ability; preferred but not required.

Benefits

Healthcare coverage for team members in regularly budgeted positions of at least 30 hours per week.
Generous paid time off.
401(k) matching contribution.
Tuition assistance.
Short- and long-term disability benefits.
Life insurance.
Meal discount.
Dependent care subsidy.
Adoption assistance.
Free parking.