Patient Service Representative - Briarwood - Full Time

SolutionHealth • Manchester, NH

8d

About The Position

Briarwood Primary Care provides preventive, diagnostic, and chronic care to adults age 18 and older through two primary care providers and a nurse practitioner specializing in Internal Medicine. The Patient Service Representative provides clerical support and is responsible for front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographic information, retrieving and updating medical records, collecting fees, and performing other general clerical duties as assigned.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office.

Nice To Haves

• Previous experience in a health care setting performing similar functions.

Responsibilities

• Greet and register patients and notify medical staff when patients arrive.
• Verify patients’ current addresses and insurance status.
• Follow company procedures and referral protocols, including writing referrals and scheduling specialist appointments, hospital testing, and lab work.
• Complete prior authorizations for testing according to insurance requirements.
• Check patients out, collect payments, and schedule follow-up or specialty appointments as appropriate.
• When required by the office, post charges to patient accounts using appropriate diagnostic and CPT coding.
• Maintain provider schedules, optimize appointment scheduling, and confirm appointments for the daily schedule.
• Help develop and implement systems for accurate and effective patient registration.
• Recommend ways to improve patient-care efficiency and administrative operations.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition reimbursement
• 403(b) Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED