Full-Time Patient Service Representative

Touchstone Medical Imaging • Lafayette, CO

23h • Onsite

About The Position

Touchstone Imaging Lafayette, a Lumexa Imaging partner, is seeking a full-time Patient Service Representative for its outpatient imaging center in Lafayette, Colorado. The role works Monday through Friday, 8:30 a.m. to 5:00 p.m., and supports patients and staff through scheduling, registration, insurance verification, authorization assistance, phone coverage, billing information, and patient-record processing. The center describes its work as combining advanced imaging technology with clinical expertise and a patient-first approach in a welcoming, compassionate environment.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.

Nice To Haves

• Experience with authorizations and insurance verification.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life insurance, and pharmacy benefits; eligibility varies by position type and status.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation and paid time off starting on Day 1.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed