Patient Service Representative (PSR)

Tenet Healthcare Corporation • Fort Mill, SC

7h

About The Position

This medical office position is responsible for front office processes in a physician practice. The Patient Service Representative supports patient-centered care by handling payment and account processes, sharing practice information with patients, and helping patients use the patient portal. The role is part of Piedmont Physician Network, whose providers and staff emphasize two-way communication, patient education, personalized attention, and a positive patient experience.

Requirements

• High school diploma or GED.
• At least 2 years of experience working in a medical office setting.

Nice To Haves

• Completion of a medical office assistant program.
• Healthcare management or administration certification.

Responsibilities

• Collect co-pays and post charges.
• Enter charges and process patient balances.
• Provide patients with information about office policies, procedures, and the practice.
• Explain the patient portal to patients and enroll them in it.

Benefits

• $500 sign-on bonus.
• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off.
• Career development and continuing education opportunities.
• Health savings accounts and healthcare and dependent flexible spending accounts.
• Employee Assistance Program.
• Employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED