Patient Service Representative

Deborah Heart and Lung Center•Pemberton Township, NJ

5d•$18

About The Position

The Department of Pediatric Cardiology is seeking an organized Patient Service Representative. The position requires experience in a physician office and/or healthcare setting and patient scheduling, along with the ability to multitask and provide excellent customer service. The role involves communication and computer skills, including use of an electronic medical system, and knowledge of insurance referral requirements and securing authorizations. The position is full-time, at 80 hours per pay period. The minimum starting rate is $18.20. Base pay may reflect applicable factors such as recent relevant experience, education, credentials, and internal equity.

Requirements

1–2 years of experience in a physician office and/or healthcare setting.
1–2 years of patient scheduling experience.
Ability to multitask.
Excellent customer service and communication skills.
Computer skills, including knowledge of an electronic medical system.
Knowledge of insurance referral requirements and securing authorizations.
High school diploma, GED, or equivalent.
Medical terminology and anatomy/physiology coursework, or working knowledge of these subjects.
Excellent PC skills, including advanced knowledge of Word, Excel, Outlook, PowerPoint, and Access.

Nice To Haves

Some documentation of continuing education courses.
Knowledge of Meditech (preferred, not required).
Bilingual ability (preferred, not required).

Responsibilities

Schedule patients.
Meet insurance referral requirements and secure authorizations.
Provide customer service and communicate effectively while managing multiple tasks.

Benefits

Healthcare coverage for team members in regularly budgeted positions of at least 30 hours per week.
Generous paid time off.
401(k) matching contribution.
Tuition assistance.
Short- and long-term disability benefits.
Life insurance.
Meal discount.
Dependent care subsidy.
Adoption assistance.
Free parking.