Patient Service Representative

Main Line Health•Broomall, PA

About The Position

Main Line HealthCare is hiring Patient Service Representatives for its physician practices across Montgomery, Chester, and Delaware counties. By applying, candidates can explore Patient Services Representative opportunities across the Main Line HealthCare network, including primary and specialty locations. The Patient Service Representative is often the first point of contact for patients and visitors, helping create a positive impression while providing service and administrative support. The role serves as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office, records, reports, and correspondence organized. Work shifts are 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.

Requirements

  • Two to three years of office experience required.
  • High school diploma.
  • Experience using Microsoft Word, including columns, tables, envelopes, mail merge, and labels.
  • Experience using Excel for database maintenance.
  • Experience using Outlook to maintain calendars for several staff members.

Nice To Haves

  • Knowledge of insurance payers.
  • Knowledge of medical terminology.

Responsibilities

  • Greet and direct patients and visitors.
  • Schedule patients.
  • Serve as a liaison between patients and support staff.
  • Prepare patient charts before check-in.
  • Keep the office, records, reports, and correspondence organized.

Benefits

  • Tuition reimbursement of up to $6,000 per year, based on full-time or part-time status.
  • Up to 120 hours of paid time off per year, based on full-time or part-time status.
  • Employee discounts for various activities, services, and vendors.
  • Free employee parking.
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