Patient Service Representative

USPI • Marietta, GA

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About The Position

Marietta Eye Surgery Center is hiring a full-time Patient Service Representative (PSR). The PSR welcomes patients and families and helps ensure a smooth, positive experience from registration through discharge. The role includes patient check-ins, insurance verification, payment processing, and administrative support, delivered with a calm and professional approach. The position works alongside physicians in a friendly, supportive environment focused on continuity and trust in patient relationships.

Requirements

• High school diploma or GED.
• Demonstrated customer service skills.
• Knowledge of medical terminology.
• Proficiency with MS Word and Excel.

Nice To Haves

• Prior healthcare business office experience.

Responsibilities

• Welcome patients and families to the center.
• Support a smooth patient experience from registration through discharge.
• Check patients in.
• Verify insurance.
• Handle payments.
• Provide administrative support.

Benefits

• Competitive wages.
• Opportunities for professional development.
• Health, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off (PTO).
• Company-paid holidays.
• Employee assistance programs.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED