Patient Service Representative

Lumexa Imaging•Lakewood, CO
•$19 - $21•Onsite

About The Position

Lumexa Imaging partner Touchstone Imaging is seeking a full-time Patient Service Representative for its Lakewood outpatient imaging center. The role supports patients and the center’s operations by coordinating diagnostic appointments, assisting with insurance and authorization processes, managing patient check-in and check-out, handling calls, and maintaining accurate patient information and records. The schedule is Monday through Friday, 9:30 AM to 6:00 PM, and one Saturday per month, 8:00 AM to 12:00 PM. The position is based at 14062 Denver West Pkwy, Building 52, Suite 180, Lakewood, Colorado 80401.

Requirements

  • One to four years of experience in a medical office setting or hospital.
  • Ability to handle heavy patient volume.
  • Strong customer service and computer skills.
  • Ability to multitask.

Nice To Haves

  • Experience with authorizations and insurance verification.

Responsibilities

  • Schedule patients for diagnostic exams and procedures.
  • Assist with authorizations and verifications.
  • Check patients in and out.
  • Answer multiple phone lines.
  • Provide accurate and complete information to the billing office.
  • Verify insurance.
  • Ensure accuracy of patient data entered into the system.
  • Process requests and file patient records.

Benefits

  • Monthly bonus opportunities.
  • Medical, dental, vision, life insurance, and pharmacy benefits.
  • 401(k) with employer contribution.
  • Paid short-term disability.
  • Paid vacation and paid time off starting on Day 1.
  • Employee referral bonus program.
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