Patient Service Representative

Dental Care Alliance•Little Rock, AR
•Onsite

About The Position

Ashcraft Orthodontics is hiring a full-time Patient Services Representative in Little Rock, Arkansas. This role welcomes patients, supports their inquiries and appointments, and assists with patient records and general front office duties. It is an opportunity to begin a career in the dental field; dental experience is not required, and the team is willing to train the right person. The schedule is Monday through Friday. The position calls for someone friendly, dependable, professional, and comfortable providing customer service in a fast-paced environment.

Requirements

  • Friendly, professional, and dependable.
  • Strong communication and organizational skills.
  • Comfortable working in a fast-paced environment.
  • Willingness to learn and a positive attitude.

Nice To Haves

  • Previous customer service experience is preferred.
  • Recent high school graduates are encouraged to apply.

Responsibilities

  • Welcome patients and provide a friendly, positive experience.
  • Answer incoming phone calls and assist with patient inquiries.
  • Schedule and confirm patient appointments.
  • Check patients in and out.
  • Assist with patient records and general front office duties.
  • Provide excellent customer service to patients and families.
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