Patient Service Representative
About The Position
Dental Specialty Center of Virginia Beach is seeking a friendly, dependable Patient Service Representative (PSR) to join its team in Virginia Beach, Virginia. The role is suited to someone with strong customer service skills who is organized, welcoming, and comfortable working in a team-oriented environment. No dental experience is required, and recent high school graduates are encouraged to apply. The schedule is Monday through Thursday from 7:30 AM to 4:30 PM and Friday from 7:30 AM to 3:30 PM, with an occasional Saturday rotation of approximately one Saturday per month from 7:30 AM to 12:30 PM. Opening shifts rotate weekly: one team member starts at 7:30 AM and the others at 7:45 AM. The position is located at 3388 Princess Anne Road, Suite 4000, Virginia Beach, VA 23456.
Requirements
- Friendly, professional communication and a positive attitude.
- Strong organizational skills and attention to detail.
- Dependable and punctual.
- Comfortable working in a team environment.
Nice To Haves
- Customer service experience is a plus.
- No prior dental experience is required.
- Recent high school graduates are encouraged to apply.
Responsibilities
- Welcome patients and provide a friendly, professional first impression.
- Check patients in and out, verify information, and assist with scheduling appointments.
- Answer incoming phone calls and assist with patient questions.
- Collect patient payments and maintain accurate account information.
- Help keep the front office organized and running smoothly.
- Work closely with the dental team to provide an excellent patient experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
