Patient Service Representative
Conifer Health Solutions•Phoenix, AZ
•Onsite
About The Position
A non-exempt medical office position responsible for front office processes in physician practice. This role involves greeting patients, managing communications, handling appointments, patient check-in and check-out, collecting payments, processing charges, and distributing practice information. The position also involves explaining and assisting with patient portal enrollment.
Requirements
- High school diploma/GED
- One year customer service experience, preferably in a hospital or physician office setting.
Responsibilities
- Greets patients entering the practice.
- Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
- Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
- Checks out patients and assists them with referral processing and scheduling.
- Collects co-pays and posts charges.
- Processes charge entry and patient balances.
- Distributes information to patients regarding office policies, procedures, and practice information.
- Explains the patient portal and assists with patient enrollment.
- Performs additional responsibilities as needed.
Benefits
- $500 sign on bonus!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
