Patient Service Representative

Lumexa Imaging • Charleston, SC

26d • Onsite

About The Position

Lumexa Imaging partner American Health Imaging is hiring an entry-level Patient Service Representative for its new outpatient imaging center in West Ashley, Charleston, South Carolina. The center is scheduled to open in December 2026. Until it opens, the employee will interview and train at the AHI Summerville and/or Mount Pleasant center. The role is intended for a customer-service-focused candidate seeking to excel in a medical office setting. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunity.
• Medical, dental, vision, life, and pharmacy plans, with benefits effective the first day of the month following the hire date.
• 401(k).
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed