PRN Patient Service Rep Days

Ally Medical Management LLC•Burleson, TX

About The Position

The Patient Service Representative assists patients in obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance and collects payments due at the time of service, while maintaining a clean and neat appearance. The representative performs front-office registration, enters patient information into electronic health record and billing systems, completes and maintains patient records, and provides records to other providers when authorized. The role also logs payments and cash receipts and maintains accurate payment and payer records for the billing office. Employees are responsible for protecting patient, company, and customer information; following information security policies and procedures; safeguarding access credentials; promptly reporting suspected data or system compromises; and attending annual information security awareness training. The employer states that hiring decisions consider experience, skills, passion, and alignment with company culture, and that it is an equal opportunity employer.

Requirements

High school diploma or GED.
One or more years of experience in clerical support.
CPR/BLS certification.
Basic knowledge of medical terminology.
Excellent active listening skills and a strong service orientation.
Basic computer knowledge.
Detail-oriented and able to multitask.

Responsibilities

Collect patient demographic information, enter insurance information, verify benefits, and obtain signatures on ER consent forms.
Enter patient information into the EHR and billing software and complete records by scanning signed documents and medical reports into patient files.
Maintain and file patient records in the appropriate area for the period required by DSHS.
Provide medical records to other providers upon request after the patient has signed an authorization to release information.
Log payments and cash receipts through Square and maintain the cash drawer during the shift.
Maintain accurate billing-office records through the payment log, including time-of-service payments and payer information.
Protect sensitive company, customer, and patient data and maintain confidentiality.
Protect credentials used to access company and customer networks, systems, and data.
Follow the Company’s Information Security Policy and Procedures and support standard operating procedures that protect company systems and data.
Immediately report suspected data compromises, security concerns, or system failures affecting data security, confidentiality, availability, or integrity.
Attend annual Information Security Awareness Training.