PRN Patient Service Rep Days

Ally Medical Management • Liberty Hill, TX

6d

About The Position

The Patient Service Representative assists patients in obtaining services, understanding policies, and making health care decisions. The role verifies medical insurance and collects payments due at the time of service. The representative maintains a clean and neat appearance and performs front-office registration, records, and payment processing duties.

The position is responsible for handling patient information securely and confidentially, following company information security policies and procedures, reporting suspected data or system compromises, and attending annual Information Security Awareness Training. Ally Medical is an Equal Opportunity Employer and supports diversity and inclusion.

Requirements

• Basic knowledge of medical terminology.
• Excellent active listening skills and a strong service orientation.
• Basic computer knowledge.
• Detail-oriented and able to multitask.
• High school diploma or GED.
• One or more years of experience in clerical support.
• CPR/BLS certification required.
• Able to sit for prolonged periods at a desk and work on a computer.
• Able to lift up to 15 pounds at times.

Responsibilities

• Collect patient demographic information, enter insurance information, verify benefits, and obtain signatures on ER consent forms.
• Enter patient information into the EHR and billing software.
• Complete patient records by scanning signed documents and medical reports into patient files.
• Maintain and file patient records for the period required by DSHS and in the appropriate area.
• Provide medical records to other providers when requested and when the patient has signed an authorization to release information.
• Log payments and cash receipts through Square and maintain the cash drawer during the shift.
• Maintain accurate billing-office records of time-of-service payments and payer information.
• Protect sensitive company and patient data, maintain confidentiality, and safeguard access credentials.
• Report suspected compromises of proprietary or customer data, expected system or data compromises, and security-impacting system failures to management immediately.
• Adhere to the Company’s Information Security Policy and Procedures and support standard operating procedures for protecting company systems and data.
• Attend annual Information Security Awareness Training.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED