Patient Service Representative
Ascension•Milwaukee, WI
•Onsite
About The Position
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Requirements
- High School diploma or equivalent required.
- Certified BLS Provider credentialed from the American Heart Association (AHA) preferred.
- Previous education in medical terminology strongly preferred.
- Experience in the job related field preferred.
Nice To Haves
- Hospital or healthcare experience preferred but not required
- Excellent customer service skills
Responsibilities
- Greet patients and visitors, respond to questions/concerns and directs them to appropriate location.
- Provide on-going communication with clinical staff regarding patient status.
- Collect and enter all necessary demographic, clinical, billing and insurance information from patients or responsible parties and determine and accept required payments, including co-pays and deductibles.
- Explain processes and forms to patients prior to securing signatures and ensure that all documents are properly signed and witnessed as required.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
