PRN Patient Service Representative
About The Position
Integrated Physical Therapy is seeking an energetic, compassionate, and detail-oriented PRN Patient Service Representative to join their team. This role is ideal for individuals looking for flexible work, supplemental income, or additional hours. Patient Service Representatives are the first point of contact for patients, assisting with scheduling, insurance, and the initial stages of their recovery. The position offers paid training, a supportive team culture, and opportunities for growth. The company emphasizes a personalized approach to patient care and a positive work environment.
Requirements
- Detail-oriented
- Enjoys helping people
- Thrives in a fast-paced healthcare environment
Nice To Haves
- Experience in healthcare, medical reception, customer service, or administrative support
- Experience with Medical scheduling
- Experience with Insurance verification
- Experience with Electronic medical records (EMR)
- Customer service experience
Responsibilities
- Greeting patients with warmth and professionalism
- Answering incoming phone calls
- Scheduling appointments efficiently
- Managing patient registrations and intake paperwork
- Verifying insurance benefits and obtaining authorizations
- Collecting copays and patient balances
- Communicating with therapists regarding scheduling needs
- Maintaining accurate patient information in our electronic medical record
- Helping keep the clinic organized and running efficiently
Benefits
- Paid training
- Supportive, team-oriented culture
- Opportunity for additional hours as the company continues to grow
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
