Patient Service Representative

Silver Cross Hospital • New York City, NY

39d • Onsite

About The Position

Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed. Demonstrates knowledge of the age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served. Ability to establish and maintain working relationships with patients, employees, medical office staff, visitors, and the public.

Requirements

• High School graduate or GED.
• Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.

Nice To Haves

• Prefer 3 years work experience, preferably in medical office setting or hospital.
• Knowledge of medical terminology desirable.

Responsibilities

• Greets, instructs, directs, schedules, registers, and performs check-in duties for patients.
• Serves as a liaison between patients and medical support staff.
• Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed.
• Demonstrates knowledge of the age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served.
• Ability to establish and maintain working relationships with patients, employees, medical office staff, visitors, and the public.

Benefits

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED