Patient Service Representative

Lumexa Imaging • Fort Worth, TX

6d • Onsite

About The Position

Lumexa Imaging, through Touchstone Medical Imaging, is hiring a full-time, patient care-oriented Patient Service Representative to support its Rosedale location in Fort Worth, Texas. The role supports patients and the diagnostic imaging operation through scheduling, authorization and insurance verification, patient check-in and checkout, phone support, and accurate handling of patient information and records.

The position works Monday through Friday from 9:30 a.m. to 6:00 p.m., with rotating Saturdays and Sundays. The employer describes the compensation program as competitive and offers premium base pay, a competitive shift differential, and monthly bonus opportunities.

Touchstone Medical Imaging operates diagnostic imaging facilities that provide outpatient imaging services in a comfortable, service-oriented environment. Its stated philosophy emphasizes state-of-the-art equipment, qualified community radiologists, superior customer service, and a warm, caring atmosphere.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Experience with authorizations and insurance verification.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.
• Premium base pay.
• Competitive shift differential.
• Monthly bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed