Patient Service Representative

Dental Care Alliance • Vinings, GA

6d

About The Position

Imagix Family Dentistry of Vinings is seeking an experienced, friendly Patient Service Representative to support patients and the day-to-day operations of its dental practice in Atlanta, Georgia. The role helps patients navigate appointments and treatment, provides a welcoming experience, and works closely with the dental team and Office Manager. The position is full-time, with a set Monday–Friday schedule.

Requirements

• Dental office experience is required.
• Previous experience answering phones and scheduling appointments.
• Strong customer service skills.
• Friendly, professional, and dependable demeanor.
• Strong communication and organizational skills.
• Comfort working in a busy, team-oriented environment.

Nice To Haves

• Experience with patient payments.
• Knowledge of HMO/PPO dental insurance.

Responsibilities

• Welcome patients with a friendly and professional attitude.
• Answer phones and respond to patient questions and concerns.
• Schedule, confirm, and maintain patient appointments.
• Follow up with patients regarding cancellations and no-shows.
• Register patients and maintain accurate patient information.
• Post charges and payments to patient accounts.
• Monitor and respond to voicemail.
• Help patients understand their treatment and financial arrangements.
• Maintain a clean, welcoming, and organized reception area.
• Work closely with the dental team and Office Manager to provide an excellent patient experience.

Benefits

• Health insurance with individual and family coverage.
• Dental insurance with individual and family coverage.
• Vision insurance with individual and family coverage.
• Life insurance.
• Disability benefits.
• 401(k) plan.
• Team-oriented work environment.
• Modern dental technology.
• Opportunity to grow your career in a patient-focused dental practice.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed