Patient Service Representative

SPECIAL HEALTH RESOURCES FOR TEXAS INCORPORATED•Longview, TX

About The Position

Performs secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Nice To Haves

  • Medical receptionist experience preferred.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Schedule and confirm patient appointments.
  • Answer telephones and direct calls to appropriate staff.
  • Receive and route messages or documents to appropriate staff.
  • Greet visitors, ascertain the purpose of their visit, and direct them to appropriate staff.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Operate office equipment, including voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, or medical records.
  • Transmit correspondence or medical records by mail, email, or fax.
  • Perform clerical or administrative functions, such as maintaining an inventory of supplies.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Complete insurance or other claim forms.
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