Patient Service Representative

Touchstone Medical Imaging • Hurst, TX

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About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for a full-time Patient Service Representative position supporting its location in Hurst, Texas. The role is scheduled Monday through Friday from 10:30 a.m. to 7:00 p.m., with a rotating Saturday shift.

The Patient Service Representative supports patients and the imaging location by scheduling diagnostic exams and procedures, assisting with authorizations and verifications, checking patients in and out, answering phone lines, and handling patient records and data. The role also provides accurate information to the billing office and verifies insurance.

Touchstone Medical Imaging is a provider of diagnostic imaging services, operating facilities in outpatient settings. Its philosophy emphasizes state-of-the-art equipment, qualified community radiologists, customer service, and patient care in a warm, caring atmosphere.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Premium base pay.
• Competitive shift differential.
• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning day 1.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed