Patient Service Representative

Advocare LLC • Bridgewater Township, NJ

53d

About The Position

We are seeking a dedicated and professional Patient Services Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our patients and ensuring a positive experience at our Care Center.

Requirements

• Excellent customer service skills.
• Effective verbal and written communication skills.
• Demonstrate professionalism, confidentiality, and diplomacy and can serve a wide range of employees and patients.
• Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.
• Commitment to excellence and high standards
• Detail oriented with strong follow-up initiative
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Nice To Haves

• Previous experience in a healthcare or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Proficient in handling sensitive information with confidentiality.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet patients warmly upon arrival and assist them with any inquiries.
• Help patients complete necessary forms accurately and efficiently.
• Verify insurance information and collect copays or past due balances.
• Reach out to patients to schedule physicals and follow-up appointments.
• Maintain a positive and professional image of the Care Center to the public.

Benefits

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Group Auto and Gomeowners Insurance Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed