Patient Service Representative

American Health Imaging • Birmingham, AL

11d • Onsite

About The Position

Lumexa Imaging partner American Health Imaging is hiring an entry-level Patient Service Representative for a medical office in Birmingham, Alabama. The role is full-time, Monday through Friday, 9:00 a.m. to 5:00 p.m. The representative supports patients and office operations by scheduling diagnostic exams and procedures, handling check-in and check-out, managing phone lines, assisting with authorization and insurance verification, and maintaining accurate patient information and records.

American Health Imaging operates outpatient imaging centers and describes its approach as combining advanced imaging technology with clinical expertise and patient-first care in a welcoming, compassionate environment. The company emphasizes collaboration, excellence, and outstanding patient care. Benefit eligibility depends on position type and status, and compensation is determined by factors including experience, certifications, skills, internal equity, geographic location, and business needs.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life insurance, and pharmacy benefits.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation and paid time off starting on Day 1.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed