Patient Service Representative

Lumexa Imaging•Beaumont, TX
•Onsite

About The Position

American Health Imaging, part of Lumexa Imaging, is seeking an experienced, patient care-oriented Patient Service Representative for a full-time position in Beaumont, Texas. The role supports outpatient diagnostic imaging services in a comfortable, service-oriented environment and contributes to patient care and customer service. The work schedule is Monday through Friday, 11:30 a.m. to 7:30 p.m. Lumexa Imaging describes itself as one of the country's largest outpatient medical imaging providers, with more than 5,000 team members and over 185 centers across 13 states. Its team conducts more than 4 million outpatient studies annually. American Health Imaging emphasizes quality diagnostic imaging, state-of-the-art equipment, qualified radiologists, and service for patients, referring physicians, and payors.

Requirements

  • 1–4 years of experience in a medical office setting or hospital.
  • Ability to handle heavy patient volume.
  • Strong customer service and computer skills.
  • Ability to multitask.
  • Knowledge of medical terminology.
  • Insurance verification experience.

Nice To Haves

  • Experience in authorizations and insurance verification is preferred.

Responsibilities

  • Schedule patients for diagnostic exams and procedures.
  • Assist with authorizations and verifications.
  • Check patients in and out.
  • Answer multiple phone lines.
  • Provide accurate and complete information to the billing office.
  • Verify insurance.
  • Ensure patient data entered into the system is accurate.
  • Process requests for patient records and file patient records.

Benefits

  • Premium base pay.
  • Monthly bonus opportunities.
  • Medical, dental, vision, life, and pharmacy plans.
  • 401(k) with employer contribution.
  • Paid short-term disability.
  • Paid vacation time.
  • PTO accrual beginning on day one.
  • Colleague referral bonus program.
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