Patient Service Representative
About The Position
The Foehr Group is hiring a Patient Service Representative for its dental team in Bloomington, Illinois. The representative is one of the first people patients encounter and helps keep the office running smoothly by welcoming patients, answering questions, coordinating appointments, and supporting the team in delivering dental care. The role suits someone with a positive attitude, strong customer service skills, and a desire to learn and grow in dentistry. Dental office experience is preferred, but training is available for the right candidate. The position is full-time, Monday through Friday, from 8:30 AM to 5:00 PM. The company describes its environment as warm, welcoming, supportive, and team-oriented.
Requirements
- Excellent customer service and communication skills.
- A friendly, professional, and patient-focused attitude.
- Strong organizational skills and attention to detail.
- Dependability and the ability to work well with a team.
Nice To Haves
- Dental office experience is preferred.
Responsibilities
- Welcome patients and provide a friendly, positive check-in and check-out experience.
- Answer phone calls and assist patients with questions and requests.
- Schedule appointments and help maintain an organized schedule.
- Assist with patient treatment plan follow-up and financial arrangements.
- Support the dental team with daily administrative tasks.
- Help create a welcoming, patient-focused environment.
- Work collaboratively with the office team to ensure smooth daily operations.
Benefits
- Competitive hourly pay.
- Health, dental, and vision insurance.
- Life insurance and disability benefits.
- 401(k) plan.
- Supportive, team-oriented work environment.
- Opportunities to learn and grow your career in dentistry.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
