Patient Service Representative

Lumexa Imaging•Mesquite, TX
•Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented Patient Service Representative on a full-time basis to support its location in Mesquite, Texas. The role supports patients and the imaging center through scheduling, registration, insurance-related work, communications, and records processing. The schedule is Monday through Friday from 11:30 a.m. to 8:00 p.m., plus one Saturday per month.

Requirements

  • 1–4 years of experience in a medical office setting or hospital.
  • Ability to handle heavy patient volume.
  • Strong customer service and computer skills.
  • Ability to multitask.

Responsibilities

  • Schedule patients for diagnostic exams and procedures.
  • Assist with authorizations and verifications.
  • Check patients in and out.
  • Answer multiple phone lines.
  • Provide accurate and complete information to the billing office.
  • Verify insurance.
  • Ensure patient data entered into the system is accurate.
  • Process requests and file patient records.

Benefits

  • Premium base pay.
  • Competitive shift differential.
  • Monthly bonus opportunities.
  • Medical, dental, vision, life, and pharmacy plans.
  • 401(k) with employer contribution.
  • Paid short-term disability.
  • Paid vacation time.
  • PTO accrual beginning on day one.
  • Colleague referral bonus program.
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