Patient Service Representative

Touchstone Medical Imaging • Denton, TX

11d • Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented Patient Service Representative to support its Oaktree Plaza location in Denton, Texas. This is a full-time position with a Monday–Friday schedule from 7:45 a.m. to 4:45 p.m. The role supports patients and the imaging facility by coordinating diagnostic appointments, handling patient check-in and check-out, assisting with insurance and authorization processes, and maintaining accurate patient information and records.

Touchstone Medical Imaging is a provider of diagnostic imaging services that operates facilities nationwide. Its outpatient facilities offer a range of imaging services in a comfortable, service-oriented environment. The company emphasizes state-of-the-art equipment, qualified community radiologists, and customer service for referring physicians, patients, and payors, with a commitment to patient care and quality diagnostic imaging.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Premium base pay.
• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed