Patient Service Representative
About The Position
The Patient Service Representative works at an outpatient therapy clinic in Malvern, Pennsylvania, serving as a key point of contact for patients and supporting daily clinic operations. The role includes welcoming patients, scheduling appointments, verifying insurance, assisting with paperwork, collecting payments, answering questions, and keeping the office organized. The clinic provides physical therapy, occupational therapy, and aquatic therapy services. The position is described as entry-level friendly and offers advancement opportunities through a nationally recognized healthcare organization. This is a fully onsite, contract-to-hire position. The required schedule is Monday 8:00 AM–7:00 PM, Tuesday 11:00 AM–5:00 PM, Wednesday 9:00 AM–7:00 PM, Thursday 8:00 AM–4:00 PM, and Friday 8:00 AM–1:00 PM. Saturdays and Sundays are off, and the schedule is not subject to modification. The listed pay range is $19.00–$20.00 per hour, with individual compensation depending on qualifications, skills, experience, job knowledge, location, internal equity, and other job-related factors.
Requirements
- Be personable and dependable.
- Be able to work the specified schedule without modifications.
Nice To Haves
- Customer service, retail, hospitality, or healthcare experience, or recent college graduate status.
Responsibilities
- Welcome patients and create a positive first impression.
- Schedule appointments and support clinic operations.
- Verify insurance and assist with patient paperwork.
- Collect payments and answer patient questions.
- Keep the office organized and running smoothly.
Benefits
- Medical, dental, and vision coverage, subject to eligibility.
- Critical illness, accident, and hospital coverage, subject to eligibility.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions, subject to eligibility.
- Voluntary life insurance and AD&D coverage for employees and dependents, subject to eligibility.
- Short- and long-term disability coverage, subject to eligibility.
- Health Spending Account (HSA), subject to eligibility.
- Transportation benefits, subject to eligibility.
- Employee Assistance Program, subject to eligibility.
- Time off and leave, including PTO, vacation, or sick leave, subject to eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
