Patient Service Representative

Lumexa Imaging • Lawrenceville, GA

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About The Position

Lumexa Imaging, through American Health Imaging, is hiring an entry-level Patient Service Representative in Lawrenceville, Georgia. The role supports a medical office by providing customer service to patients and assisting with appointment scheduling, insurance and authorization processes, patient check-in and check-out, phone coverage, and records management. The schedule is Monday through Friday, 10:30 a.m. to 6:00 p.m.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunity.
• Medical, dental, vision, life, and pharmacy plans, with benefits effective the first day of the month following hire date.
• 401(k).
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed