Patient Service Representative

Lumexa Imaging • Red Oak, TX

3d • Onsite

About The Position

Touchstone Medical Imaging, part of Lumexa Imaging, is seeking an experienced, patient care-oriented Patient Service Representative for a full-time position in Red Oak, Texas. The role supports outpatient diagnostic imaging services and involves coordinating patient visits, assisting with insurance and authorization processes, managing patient records and information, and providing customer service in a busy medical setting. The schedule is Monday through Friday, 12 p.m. to 9 p.m., with rotating weekends.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle a heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.
• Insurance verification experience.

Nice To Haves

• Experience in authorizations and insurance verification is preferred.
• Medical Assistant certification is a plus.
• Bilingual ability is a plus.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed