Patient Service Representative

Touchstone Medical Imaging • Red Oak, TX

2d • Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented Patient Service Representative for a full-time position in Red Oak, Texas. The role supports the company’s mission to improve lives by making radiology better. The position works Monday through Friday from 12 p.m. to 9 p.m., with rotating weekends.

The representative schedules diagnostic exams and procedures, assists with authorizations and verifications, checks patients in and out, answers multiple phone lines, and provides accurate information to the billing office. The role also verifies insurance, ensures patient information is accurately entered into the system, and processes and files patient records.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.
• Insurance verification experience.

Nice To Haves

• Experience in authorizations and insurance verification is preferred.
• Medical Assistant certification is a plus.
• Bilingual skills are a plus.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.
• Premium base pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed