Patient Service Representative

Lumexa Imaging • Hurst, TX

6d • Onsite

About The Position

Touchstone Medical Imaging, part of Lumexa Imaging, is seeking an experienced, patient care-oriented Patient Service Representative on a full-time basis to support its location in Hurst, Texas. The role supports outpatient diagnostic imaging services and involves helping patients and providing administrative support for imaging appointments and records.

The schedule is Monday through Friday, 10:30 a.m. to 7:00 p.m., with a rotating Saturday. Lumexa Imaging describes its compensation program as competitive and offers a premium base pay, shift differential, and monthly bonus opportunities. The company emphasizes patient care, customer service, and supporting referring physicians, patients, and payors in an outpatient imaging environment.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle a heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.
• Premium base pay.
• Competitive shift differential.
• Monthly bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed