Patient Service Representative Scheduling

The University of Kansas Health System • Great Bend, KS

3d

About The Position

The Patient Service Representative Scheduling - GB is responsible for creating a pleasant and seamless patient experience, primarily through patient scheduling. The role also supports patient registration, insurance verification, referrals, front-desk transactions, phone reception, and MyChart assistance. Duties may vary by department or unit, and additional duties may be assigned by management.

Requirements

• High school graduate.
• Ability to perform the technical and professional, clinical, and/or technical competencies of the assigned unit or department.

Responsibilities

• Schedule patient appointments, procedures, and ancillary services using knowledge of appointment types, locations, providers, and specialties.
• Register patients before visits and/or upon arrival, including entering demographic information, verifying insurance, scanning and preparing documents, updating documentation, and processing referrals.
• Collect copayments and point-of-service paperwork when working in a front-desk role.
• Provide patient support for the MyChart EMR System.
• Explain facility policies and ensure patients or their relatives understand and sign consent and insurance forms at the appropriate time.
• Enter clear and accurate documentation on appropriate forms and into the computer system.
• Comply with Medicare/Medicaid and other insurance rules and regulations.
• Complete MSPQ as required for admission.
• Perform check-in/check-out and phone reception as needed.
• Perform other duties or projects assigned by management.
• Perform the technical and professional, clinical, and/or technical competencies of the assigned unit or department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED