Patient Service Rep II
About The Position
Metro MRI Center is an independently owned diagnostic imaging facility serving the Quad-City area and surrounding communities from three locations. The Patient Service Rep II supports patient-facing registration and administrative operations at the Moline, Illinois site. The role greets patients, confirms their identity, completes registration, and schedules examinations according to established procedures and protocols. It also handles incoming telephone calls, office supplies, and administrative records; relays relevant clinical information provided by patients to technologists; reviews written orders to determine the imaging study needed; and prepares paperwork for technologists. Metro MRI Center provides MRI services and emphasizes patient care, quality examinations, and advanced imaging technology. The position is full-time and on-site. The posting lists an hourly compensation range of $15.00–$21.00, with final pay depending on factors such as education, experience, certifications, and location. Benefits described for eligible full-time employees include health and wellness coverage options, 401(k) benefits, possible incentive and productivity programs, family planning and telehealth benefits, paid time off, paid holidays, and professional development and career growth opportunities.
Requirements
- High school graduate or equivalent.
- CMA or CNA.
- Knowledge of ICD-10 and CPT-4 coding and insurance billing.
- Previous healthcare experience.
Responsibilities
- Greet patients and verify their identification.
- Complete appropriate patient registration forms.
- Schedule examinations according to established procedures and protocols.
- Answer telephone calls professionally and courteously.
- Order and maintain office supplies.
- Relay pertinent clinical information provided by patients at the time of examination to the technologist.
- Review the patient's written order to determine the type of imaging study needed.
- Prepare paperwork for technologists.
- Register patients and enter data into the Radiology Information System.
- Make log entries and maintain record-keeping and filing systems for all exams.
Benefits
- Competitive benefits package for eligible full-time employees, with tiered options.
- Compensation reviews.
- Career growth opportunities.
- Professional development opportunities.
- Flexible remote schedules.
- Generous PTO plans for eligible full-time employees.
- Paid holidays for eligible full-time employees.
- Health and wellness coverage options, subject to eligibility requirements.
- 401(k) benefits.
- Possible incentive and productivity programs.
- Family planning and telehealth benefits, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
