Patient Service Coordinator - Full-Time

ABOUT US Blue Cloud•Houston, TX

About The Position

Blue Cloud is recruiting a full-time Patient Service Coordinator for its pediatric Ambulatory Surgery Center (ASC) care teams. Blue Cloud specializes in dental restorative and exodontia surgery for pediatric and special-needs patients under general anesthesia. Its mission is to provide safe, quality, accessible care at reduced costs to families and payors. The role works in a fast-paced, dynamic environment alongside a close-knit clinical team that includes dentists, anesthesiologists, registered nurses, registered dental assistants, and others. The ideal candidate has a strong work ethic, a positive attitude, and a commitment to excellent patient care and teamwork.

Requirements

  • High school diploma or equivalent.
  • Two to three years of customer service experience in a high-volume dental or medical office setting.
  • Strong critical-thinking and analytical skills.
  • Ability to communicate clearly and effectively.
  • Computer skills, including word processing and spreadsheets.

Nice To Haves

  • A strong background in a patient care environment.

Responsibilities

  • Greet and register patients and family members.
  • Manage appointments and the daily schedule.
  • Provide patients and their families with appropriate forms and informational documents.
  • Provide customer service.
  • Escalate issues, questions, or calls to the appropriate parties.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Flexible Spending Account
  • Health Savings Account
  • Paid time off
  • Short- and long-term disability
  • 401(k)
  • Bonus eligibility
  • No on-call duties, holidays, or weekends
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