Patient Coordinator (Full Time)
About The Position
The Patient Coordinator executes front-office duties and provides support to patients, providers, and support staff at Schweiger’s Rutherford office. The role involves handling calls, scheduling tasks, and online leads; helping create a professional and welcoming patient experience; and supporting patient flow and office operations. The position is full-time, with 30 or more hours per week. Availability is required Monday through Friday, with rotating Saturdays during operating hours of 7 a.m. to 7 p.m. Schedule flexibility to help cover in a team environment is needed. Hourly pay is $17–$21.
Requirements
- Healthcare experience is required.
- Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient-relations and customer-service skills.
- Must be professional, reliable, and dedicated.
- Availability to work weekdays and weekends; the schedule includes Monday through Friday and rotating Saturdays, with flexibility to help cover.
Nice To Haves
- Medical receptionist experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prior experience working in a dermatology or medical environment preferred.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably, creating a positive experience for each caller.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care for patients and providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, and HSA/FSA, dental, and vision benefits for full-time employees, effective the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings available for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
