Patient Coordinator (Full Time)
About The Position
The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff at the Freehold office. The role requires previous healthcare experience and involves handling phone calls, scheduling, and online leads while creating a positive experience for callers. The Patient Coordinator helps maintain a professional and welcoming atmosphere and supports provider and patient flow. This is a full-time position scheduled for 30 or more hours per week. Availability is needed Monday through Friday, with rotating Saturdays, during operating hours of 7:00 a.m. to 7:00 p.m. Flexibility to help cover in a team environment is needed.
Requirements
- Previous healthcare experience is required.
- Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Must be professional, reliable, and dedicated.
- Availability to work weekdays and weekends, including rotating Saturdays, during operating hours of 7:00 a.m. to 7:00 p.m.
- Flexibility to help cover in a team environment.
Nice To Haves
- Medical receptionist experience preferred.
- Experience using EMR software and patient scheduling systems preferred.
- Prior experience in a dermatology or medical environment preferred.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably while creating a positive phone experience.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care for patients and providers.
- Understand patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision beginning the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- Birthday as an additional personal holiday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
