Patient Coordinator (Full Time)
About The Position
Schweiger is a dermatology practice with more than 580 healthcare providers and 170 offices across multiple states, delivering medical, cosmetic, and surgical dermatology and allergy services. The organization’s mission is to create the Ultimate Patient Experience and a great working environment for its providers, support staff, and team members. The full-time Patient Coordinator at the Miami office handles front-office duties and supports patients, providers, and support staff. The role requires prior healthcare experience and involves working Monday through Friday, with rotating Saturdays, within operating hours of 7 a.m. to 7 p.m. Open flexibility to help cover in a team environment is needed. The company describes a positive work environment with tools to support employees’ work and growth. Full-time employees working 30 or more hours per week are eligible for medical coverage (including virtual care), HSA/FSA, dental and vision coverage beginning on the first of the month after hire, 401(k) after 30 days, company-sponsored short-term disability for employees outside California, pre-tax public-transit savings, and an additional personal holiday for their birthday. Employees also receive discounts on Schweiger skin-care products and cosmetic services.
Requirements
- Previous healthcare experience is required.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient-relations and customer-service skills.
- Must be professional, reliable, and dedicated.
- Open availability to work weekdays and weekends.
- Availability Monday through Friday with rotating Saturdays, within operating hours of 7 a.m. to 7 p.m.; flexibility to help cover in a team environment is needed.
Nice To Haves
- Medical receptionist experience is preferred.
- Experience using EMR software and patient scheduling systems is preferred.
- Computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Prior experience in a dermatology or medical environment is preferred.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably, creating a positive experience for each caller.
- Promote a professional and welcoming atmosphere to enhance the quality of service and care for patients and providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continued education opportunities.
- Provide front-office support to patients, providers, and support staff.
Benefits
- Medical coverage, including virtual care, for eligible full-time employees.
- HSA/FSA for eligible full-time employees.
- Dental and vision coverage for eligible full-time employees, effective the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- An additional personal holiday for employees’ birthdays.
- Employee discounts on Schweiger skin-care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
