Patient Coordinator (Full Time)
About The Position
The Patient Coordinator executes front office duties and supports patients, providers, and support staff at Schweiger’s Miami office. The role involves handling incoming calls, scheduling tasks, and online leads while creating a positive experience for callers and maintaining a professional, welcoming atmosphere. The coordinator helps anticipate provider needs, performs inventory and supply-stocking duties as requested, and attends in-house training and continuing education opportunities. Previous healthcare experience is required. This is a full-time role of 30 or more hours per week, with weekday availability and rotating Saturdays during operating hours of 7 a.m. to 7 p.m. Flexibility to help cover in a team environment is needed.
Requirements
- Healthcare experience is required.
- Be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Have strong communication, interpersonal, and organizational skills.
- Have excellent patient relations and customer service skills.
- Be professional, reliable, and dedicated.
- Have open availability to work weekdays and weekends.
Nice To Haves
- Medical receptionist experience.
- Experience using EMR software and patient scheduling systems.
- Prior experience in a dermatology or medical environment.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably while creating a positive experience for each caller.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care for patients and providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory responsibilities and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision for full-time employees, effective the first of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- An additional personal holiday for the employee’s birthday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and opportunities to grow.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
