Patient Coordinator (Full Time)
About The Position
Schweiger is hiring a full-time Patient Coordinator for its Upper East Side office. The Patient Coordinator performs front office duties and supports patients, providers, and support staff. The role requires previous healthcare experience and includes handling calls, scheduling, and online leads while providing a positive patient experience. The position also helps maintain a professional and welcoming office, supports patient-provider flow, manages inventory and supplies as requested, and participates in in-house training and continuing education. The schedule is 30 or more hours per week, Monday through Friday, with rotating Saturdays. Availability is needed within operating hours of 7:00 a.m. to 7:30 p.m., and flexibility to help cover shifts in a team environment is required. The hourly pay range is $17–$21.
Requirements
- Healthcare experience is required.
- Strong communication, interpersonal, and organizational skills.
- Excellent patient relations and customer service skills.
- Must be professional, reliable, and dedicated.
- Open availability to work weekdays and weekends.
Nice To Haves
- Medical receptionist experience.
- Experience using EMR software and patient scheduling systems.
- Computer savvy and familiar with Microsoft Word, Excel, and Outlook.
- Prior experience working in a dermatology or medical environment.
Responsibilities
- Handle incoming phone calls, scheduling-related tasks, and online leads efficiently and knowledgeably while creating a positive experience for callers.
- Promote a professional and welcoming atmosphere that enhances the quality of patient service and care for patients and providers.
- Understand provider-to-patient flow and anticipate providers’ next steps to the best of their ability.
- Perform inventory duties and stock supplies and equipment as requested.
- Attend in-house training and continuing education opportunities.
Benefits
- Medical coverage, including virtual care, HSA/FSA, dental, and vision for full-time employees, effective on the first day of the month after hire.
- 401(k) after 30 days of employment.
- Company-sponsored short-term disability for employees outside California.
- Pre-tax savings for public transit commuters.
- An additional personal holiday for the employee’s birthday.
- Employee discounts on Schweiger skin care products and cosmetic services.
- Positive work environment with tools to do the job and grow.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
